Tay Yu Zhen (yuzu)

Product Marketing, Go-to-Market Strategy, SaaS Marketing, Medical Technology, Customer Journey Mapping, Market Research and Analysis, Digital Marketing, Event Management, Cross-functional Collaboration.

Professional Experience

  • HistoIndex is a MedTech startup specializing in AI digital pathology for fibrosis assessment, with activities in Europe and the U.S. As the sole Marketing and Communications professional, I independently drive all marketing initiatives and brand awareness efforts to communicate its value proposition.

    • Autonomously crafted and executed a digital strategy, including a LinkedIn content plan averaging 13.54% engagement rate and a website refresh that increased engagement time by 61 seconds.

    • Developed a comprehensive content strategy to drive AI adoption, including educational web pages explaining AI in digital pathology, a high-profile webcast featuring 4 industry experts showcasing AI's utility in fibrosis assessment, and a blog series to establish thought-leadership

    • Spearheaded end-to-end event management: organized by-events at major industry conferences (AASLD and EASL), managed a $100K budget, attracted 60 key partners per event, designed exhibition booths, and led a high-profile industry webcast featuring 4 top speakers.

    • Developed and implemented internal and external communication strategies, resulting in a consistent brand voice across all corporate positioning and a 46% increase in employee alignment.

  • Re:cast AI is a SaaS platform leveraging Generative AI for image creation in marketing, launched during the emergence of DALL-E 2 and the rise of generative AI awareness. As CMO, I implemented the marketing strategy to drive user acquisition and engagement across multiple channels.

    • Developed and implemented the go-to-market strategy for an AI-powered SaaS product, achieving a 20% user conversion rate on landing pages.

    • Implemented a "human-centric AI" branding strategy through a narrative positioning AI as an assistive tool rather than a replacement for human creativity, emphasizing the synergy between humans and AI and addressing misconceptions about the use of AI in the creative process.

    • Launched targeted digital marketing campaigns, resulting in a 2.5x quarterly increase in website traffic and showcasing the AI technology's benefits to potential users.

    • Created and managed email marketing campaigns, consistently achieving 25% open rates and 15% click-through rates, effectively nurturing leads and driving product adoption.

    • Collaborated with the product team to gather user feedback and concerns about AI, aligning marketing messaging with key features and benefits, enhancing user understanding and trust.

    • Produced both print and digital materials, such as brochures, flyers, and advertisements, resulting in increased brand recognition and revenue of $1M in the first year of operations.

    • Created and edited visual content for social media and email marketing campaigns, resulting in a 10% increase in generated leads.

    • Oversaw brand implementation and creative development for Asia and the U.S. Created marketing collateral such as brochures, videos, infographics, decks, email campaigns, and social media posts.

    • Established an approval system to achieve consistent branding across multiple markets, implementing modular and easy-to-use templates for company stationary, including letterheads, document formatting, and deck templates.

    • Managed and executed a website refresh, involving content creation, creative quality assurance, and vendor management. The project achieved a 3x increase in average session duration while reducing the bounce rate by 10%.

    • Produced company videos for product demonstrations, advertising, and general introductions. This involved conceptualising the story, filming, and editing.

    • Directed the launch of 2 new core services, collaborating with cross-functional stakeholders to achieve a 24% growth in annual sales revenue.

    • Conducted market studies and competitor analyses to identify key opportunities for growth, using insights to drive marketing campaigns and optimize the customer experience.

    • Managed the strategy and execution of the events, including ASCO 21, ASCO 20, and ESMO 19.

    • Produced multimedia materials, such as videos, decks, and brochures for product marketing and sales product training.

    • Collaborated with our overseas distributors to produce marketing materials that secured the first purchase order of SGD$200k from Souther Philippines Medical Center for the MUSE ECG System.

Certifications

200HR Yoga Teacher Training | Mar 22 - Dec 23

Google Project Management Certificate | Jan - March 2022

Google UX Design Certificate | May - Jun 2021

MBTI Personality

2023: INFJ-T (Introverted – 79%, Intuitive – 58%, Feeling – 60%, Judging – 53%, Turbulent – 88%)

2020: INFP-T (Introverted – 60%, Intuitive – 66%, Feeling – 82%, Prospecting – 64%, Turbulent – 89%)

2017: INFP-T (Introverted – 60%, Intuitive – 69%, Feeling – 60%, Prospecting – 64%, Turbulent – 93%)

OCEAN Personality

Openness = 75.20%

Conscientiousness = 51.40%

Extraversion = 39.30%

Agreeableness = 54.90%

Neuroticism = 81.10%

Reads

  • Never split the difference | Chris Voss

    Before the coffee gets cold | Toshikazu Kawaguchi

    The Little Liar | Mitch Albom

    Tomorrow, and tomorrow, and tomorrow | Gabrielle Zevin

    The 3 body problem | Liu Cixin

    How to see a person | David Brooks

    An artist of the floating world | Kazuo Ishiguro

    Selling the invisible | Harry Beckwith

  • Kitchen confidential | Anthony Bourdain

    Dune | Frank Herbert

    Woman at point zero | Nawal El Sassanian

    A single rose | Muriel Barbery

    The 7 husbands of Evelyn Hugo | Taylor Jenkin Reid

    Circe | Madeline Miller

    A little life | Hanya Yanagihara

    The human element | Brianna Wiest

    My year of rest and relaxation | Ottessa Moshfegh

    The 7 principles for making marriage work | John M Gottman

    A thousand ships | Natalie Haynes

    Pachinko | Min Jin Lee

    Storyworthy | Matthew Dicks